Account & Getting Started
Q1: How do I create an account on Readlan?
Creating an account is free and easy:
- Click "Sign Up" on the homepage
- Enter your email address
- Create a strong password
- Verify your email
- Complete your profile (optional)
- Start browsing our ebook library!
No credit card required to create an account.
Q2: Is Readlan free to use?
Readlan is free to join and browse. However:
- Free access: Browse and read free samples
- Paid downloads: Individual ebooks range from $2.99-$9.99
- Memberships: Optional paid subscriptions for unlimited access ($5.99-$19.99/month)
You decide how much or how little to spend.
Q3: Do I need to provide a credit card to sign up?
No! You can create a free account without a credit card. Only provide payment information when you're ready to purchase an ebook or subscribe to a membership.
Q4: How do I reset my password?
To reset your password:
- Click "Forgot Password" on the login page
- Enter your email address
- Check your email for the reset link
- Click the link (valid for 24 hours)
- Create a new password
- Log in with your new password
Q5: Can I delete my account?
Yes, you can delete your account:
- Go to Account Settings
- Select "Delete Account"
- Confirm your decision
- Your account will be permanently deleted
Note: After deletion, all your data is removed, you lose access to purchased ebooks, and you cannot recover the account. However, you can create a new account later.
Reading & Browsing
Q6: What devices can I use to read on Readlan?
You can read on virtually any device:
- Desktop computers (Windows, Mac, Linux)
- Laptops
- Tablets (iPad, Android)
- Smartphones (iPhone, Android)
- E-readers (Kindle, Kobo, etc.)
Read in our online viewer or download files to your device.
Q7: Can I read books online without downloading?
Yes! Readlan offers an online reader where you can:
- Read instantly in your browser
- No download or installation needed
- Access your books anytime, anywhere
- Resume where you left off
- Adjust text size and font
- Search within the book
Q8: Can I download ebooks to read offline?
Yes! You can download ebooks to:
- Read when you don't have internet
- Use on your preferred device
- Keep in your personal library
- Read in your preferred ebook reader
Download formats include PDF, EPUB, and MOBI.
Q9: What ebook formats does Readlan support?
We support multiple formats:
- PDF (works on all devices)
- EPUB (e-readers, phones, tablets)
- MOBI (Kindle devices)
- Online reading (no download needed)
Choose the format that works best for your device.
Q10: How long can I keep a downloaded book?
Once downloaded, the ebook is yours to keep and read indefinitely. You own the file and can:
- Read anytime
- Keep forever
- Read on any compatible device
- No expiration date
Purchasing & Payments
Q11: How much do ebooks cost on Readlan?
Pricing varies by ebook:
- Typically: $2.99 - $9.99 per ebook
- Bundles: Discounted when buying multiple books
- Free samples: Preview chapters available for most books
- Memberships: Unlimited access starting at $5.99/month
Browse individual books to see current pricing.
Q12: Is there a way to get ebooks for free?
Yes, several ways:
- Read samples for free - Preview chapters without paying
- Join our membership - Unlimited access to thousands of books
- Look for free ebooks - We feature free books regularly
- Promotions - Sign up for our newsletter for special offers
Q13: What payment methods do you accept?
We accept:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- PayPal
- Apple Pay
- Google Pay
All payments are secure and encrypted.
Q14: Is my payment information secure?
Yes! We use:
- SSL encryption (https)
- PCI DSS compliance (payment card standards)
- Secure payment processors (Stripe, PayPal)
- No storage of full credit card numbers on our servers
Your financial information is protected.
Q15: Can I get a refund if I'm not satisfied?
We offer:
- Free sample chapters to preview before buying
- Preview system to read the introduction
- Detailed descriptions to help you decide
Since you can preview books before purchasing, refunds are not available. However, if you have a technical issue, please contact support at contact@sunshinepriority.com.
Memberships & Subscriptions
Q16: What's included in a Readlan membership?
Membership benefits include:
- Unlimited ebook downloads
- Access to our complete library
- Ad-free or reduced ads (depending on tier)
- Early access to new releases
- Exclusive member discounts
- Offline reading capability
- Read on all devices
Q17: How much is a Readlan membership?
We offer flexible membership tiers:
- Basic: $5.99/month - Standard access
- Premium: $9.99/month - All books + exclusive content
- VIP: $19.99/month - Premium + early access + author Q&As
Choose annual billing and save 2 months!
Q18: Can I cancel my membership anytime?
Yes! You can cancel anytime:
- Cancel through your account settings
- No cancellation fees
- No questions asked
- Access continues through the end of your billing period
- Rejoin anytime if you change your mind
Q19: Is there a free trial?
Yes! We offer:
- Free trial period (typically 7-14 days)
- Full access to all membership features
- No credit card required for trial
- Cancel anytime if you don't want to continue
Check our homepage for current trial offers.
Q20: Can I change my membership tier?
Yes! You can:
- Upgrade to a higher tier anytime
- Downgrade to a lower tier anytime
- Changes take effect immediately or at next billing date (depending on tier)
- Manage upgrades/downgrades in your account settings
Content & Library
Q21: What genres of books are available on Readlan?
We have ebooks across all major genres:
- Fiction: Mystery, Romance, Sci-Fi, Fantasy, Thriller
- Non-Fiction: Self-Help, Business, Biography, History
- Educational: Technology, Programming, Languages
- Other: Hobbies, Cooking, Travel, Wellness
Browse our categories to explore.
Q22: How often are new books added?
We add new books regularly:
- Multiple new titles weekly
- New releases and bestsellers
- Curated classics and hidden gems
- Subscribe to updates for new releases
Check our "New Releases" section for latest additions.
Q23: Can I request a specific book?
Yes! You can:
- Use our "Request a Book" feature
- Tell us what you're looking for
- We'll add it if available
- Get notified when added
We listen to our community's requests.
Q24: Are the ebooks the full, complete versions?
Yes! Our ebooks are:
- Complete, unabridged versions
- Same content as print books
- Full chapters and content
- No content is removed or shortened
We ensure quality and completeness for every title.
Q25: Can I leave reviews or ratings?
Yes! You can:
- Rate books 1-5 stars
- Write detailed reviews
- See other readers' reviews
- Share your thoughts and recommendations
- Help other readers choose books
Your feedback helps our community!
Technical Support & Features
Q26: I'm having trouble downloading a book. What should I do?
Try these troubleshooting steps:
- Check your internet connection
- Try a different browser
- Clear browser cache and cookies
- Disable ad blockers temporarily
- Try downloading on a different device
- Check available device storage
Contact support if still having issues.
Q27: What browsers does Readlan support?
Readlan works on:
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
- Mobile browsers (iOS Safari, Chrome Mobile)
Recommendation: Use the latest browser version for best experience.
Q28: Do you have a mobile app?
Yes! Download our app:
- iOS: Available on Apple App Store
- Android: Available on Google Play Store
- Web version: Works on all devices at readlan.com
All versions sync seamlessly.
Privacy & Security
Q29: How is my personal data protected?
Your data protection:
- Encrypted transmission (SSL/HTTPS)
- Secure servers with firewalls
- Limited staff access
- Regular security updates
- Compliance with privacy laws
See our Privacy Policy for details.
Q30: Will you sell my data to third parties?
No! We don't:
- Sell your personal information
- Share data with advertisers
- Use your data for marketing without consent
- Share with third parties without permission
- Store unnecessary payment information
Your privacy is our priority. See Privacy Policy.
Contact & Support
Q31: Who do I contact for support?
Reach out to us:
- Email: contact@sunshinepriority.com
- Phone: 754-777-9767
- Contact Form: readlan.com/contact
- Response Time: Within 24 business hours
- Hours: Monday-Friday, 9AM-5PM EST
We're here to help!
Q32: How can I suggest a feature or improvement?
We'd love your feedback!
- Email: contact@sunshinepriority.com
- Contact Form: readlan.com/feedback
- Social Media: Message us on Twitter/Facebook
- In-app Feedback: Use the feedback button
Your suggestions help us improve!
Still Have Questions?
Can't find your answer? We're here to help!
- Email: contact@sunshinepriority.com
- Phone: 754-777-9767
- Contact Form: readlan.com/contact
- Response Time: Within 24 business hours
- Hours: Monday-Friday, 9AM-5PM EST
Thank you for using Readlan! Happy reading! 📚